Our Offer

Decison-Making Optimization

Successes are the results of the decisions taken, and how they’ve been taken.

Based on our proprietary 5-steps process, our solutions expand to cover every aspect surrounding optimized decision-making.


From a 5-steps process to an holistic solutions suite, we address every decision-making improvement scenarios.

Our Solutions

Based on your current decision-making structure, immediate and future goals, a tailored competency building plan is made.

Our Approach

Our services range from few hours training to in-house consulting services to meet your needs.

Our Services

Our Solutions


4 performance levels to gradually implement the right tools and skill sets, at the right time.

Level 1


Level 2


Level 3


Level 4



While working closely with our customers, we accompany them during systemic or ad hoc improvements and we make sure they receive the right knowledge, tools and supports they need, preparing them for their next move.

We accompany customers during systemic or ad hoc improvements, preparing them for their next move.




Simple. Agile. Robust.

The 1st step makes sure the context of the decision is well understood, the key stakeholders and decision maker(s) identified, as well as the decision date.

The 2nd step helps uncover the objectives and decision criteria to be used in evaluating efficiently the potential options.

The 3rd step insures the potential options are evaluated and any risks assessment.

The 4th step is decision time! The identified decision makers meet to decide and evaluate their decision readiness. If a positive result is achieved, the decision is captured as well as the establishment of a communication and implementation plan.

The 5th step calls for a follow-up on the decision by tracking the expected results through its implementation plan and risk assessment. This last step also calls for knowledge transfer.

Click each step for more info.

Proprietary 5-Steps process.
Pure management skills.
Each step helps manage, structure and make more robust decisions.

Decide the right thing, the right time, the right way.

The Touchpoints

Participative decisions

Starting on the right foot.

Early alignment is key.
For major decisions, it consists in two mandatory communications to ensure early alignment on the objectives and decision readiness.
For quick decision-making, the touch points are automatically covered while following the 5-steps S.O.O.D.E™ process.

The first touch point ensures that the decision makers have voiced their objectives, expectations and concerns before the analysis have started and that some options will meet their criteria.
It also gives them proper lead time to think and prepare themselves before the decision-making meeting.

Having previously shared their expectations on the subject and the direction to be taken, decision makers should not be surprised about the options presented, thus preventing any unanticipated setbacks at the time of the decision.

Collaboration by the book.

The Pillars

Recurrent decisions

Better process, better governance, better approach.

Specifically built to support the S.O.O.D.E™ method during recurrent and systemic group decisions, each pillar includes hand-picked items to offer adequate management best-practices.
They generate collective decision-making reflexes.
Completing the S.O.O.D.E. method, the pillars ensure robustness during recurrent and systemic decision-making

For a recurrent robustness.


Best-in-class decisions

To bring your organization to the next level.

The S.O.O.D.E™ methodology is introduced to:
+ Structure the decision-making process.
+ Produce a robust decision by covering each steps and sub-steps, based on the current needs.
The level 2 includes every elements from the Level 1 and addresses when decisions include several people.
The touch-points are introduced to:
+ Insure that a proper communication is established with the decision maker(s) to identify the objectives before the decision meeting
The level 3 includes every elements from the Level 2 and the following.
The pillars are introduced to:
+ Address recurrent decisions.
+ Implement key best pratcices.
The level 4 includes every elements from the Level 3 and the following.
An extend version of the pillars are introduced to:
+ Improve the decision-making robustness level.
+ Propose key tools to help making follow-ups on current progress and identify weaknesses.

Consisting of elements from the 3 pillars, each level calls for specific items to offer a continuous improvement plan to reach best-in-class decision making.

Through this gradual integration plan, each best practice is timely introduced to suit the organization needs.

Based on the 3 pillars, the robustness levels ensure a gradual integration approach.

Improving your core DNA, one decision at a time.

Our Approach


Following an assessment of your decision-making environment, a personalised action plan is proposed in order to gradually reach the desired robustness level.

The scope phase marks the project’s kick-off. The goal here is to understand the decision-making context and the involved stakeholders.
+ Team identification
+ Business reality
+ Current challenges
The profile phase is set when the willingness, the skill-sets and the urgency of an organization, towards change, is understood and their starting points identified.
The assessment phase consists in evaluating the current robustness level of every elements contributing in making decisions.
A Decision Robustness Assessment (DRA) is performed with the decision maker(s) and key stakeholders.
For the recommendation phase, a tailored implementation plan is proposed based on the
profile and Decision Robustness Assessment (DRA) results.
The goal is to optimize decision-making and improve the robustness level.
The Agreement phase is established when there is agreement with clients on how their decision-making will be optimized.



Our optimized decision-making methodology is compatible and complementary to any planned or current continuous improvement initiatives.

During business transform, organizations typically modify their business processes.
As any process includes some decision-making, the optimization of it goes in pair.
With its scalable approach via the Robustness Levels, SYSTÈME-D offers the possibility to integrate the optimization items within a continuous improvement plan and contribute to it.
Some processes are specifically put in place to help dealing with conception and production changes, therefore, making decisions.
SYSTÈME-D’s 5-steps process (S.O.O.D.E™) and its 3 pillars integrate and reinforce those change management processes by structuring and optimizing the existing steps.
Problem resolution techniques help stakeholders in finding the root cause and potential solution to fix an identified problem. Unfortunately, Problem Solving doesn’t guarantee acceptance of the solution from the decision maker(s) as it doesn’t include the human and governance aspect of decision-making.
SYSTÈME-D’s 5-steps process (S.O.O.D.E™) and its 3 pillars reinforce any problem resolution techniques by aligning them with the decision-making best practices.
Projects management best practices are very well integrated in today’s business culture. Being mostly task centric, project management doesn’t usually helps dealing with underlying project decisions, rapidly deviating a project from its original plan.
SYSTÈME-D helps integrating robust decision-making best practices within current and future projects.

Our Services


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